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2024 Summer Dates: May 15th - September 17th

Frequently Asked Questions

For additional questions or to contact Grande Denali Lodge directly, please visit our Contact Us page (click here).

  • What are the operation hours for the restaurant/bar and coffee shop?
    • Please check with the front desk for current restaurant hours of operation.
  • How far is the hotel from Anchorage/Fairbanks?
    • From Anchorage: 238.1 Miles (4 hours, 5 mins)
    • From Fairbanks: 119.7 Miles (2 hours, 7 mins)
  • Do we have complimentary transportation to the Visitor Center, downtown area, and rail depot?
    • Yes; There is complimentary transportation to the Visitor Center and downtown area from Denali Bluffs Hotel and Grande Denali Lodge.
    • There is a one-time transfer fee for the rail transportation to and from the Denali Bluffs Hotel and Grande Denali Lodge.
  • Can we book adventure tours at the hotel?
    • Yes. Both Grande Denali Lodge and Denali Bluffs Hotel have a tour desk. Read More on our Adventure Concierge Website Page
  • Do the rooms have a microwave and refrigerator?
    • Yes; All rooms have miniature refrigerators and microwaves.
  • How far away is the hotel from downtown Denali, the Visitor Center, the Denali Bus Depot, and the entrance to Denali National Park?
    • 1.3 miles to downtown (7 minutes)
    • 3.5 miles to Visitor Center (15 minutes)
    • 1.6 Miles to Park entrance (8 minutes)
    • 2.6 Miles Denali Bus Depot (7 minutes)
  • What time are check-in and check-out?
    • Check-in: 4 PM
    • Check out: 10 AM
  • What is your cancellation policy?
    • Fourteen (14) Day Cancellation before your scheduled arrival date. If canceled within fourteen (14) days, your reservation is non-refundable.
  • Are all rooms non-smoking?
    • Yes.
  • Is there free parking?
    • Yes, there is free parking, but it is limited.
  • How many people can we have in our room?
    • The maximum number of allowed guests in a room is 4.
  • Do you allow pets?
    • We do not allow pets. Service dogs are permitted.