FAQ
Property Map
Restaurant
What are the hours for the restaurant/bar and coffee shop?
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Please check with the front desk for current restaurant hours of operation.
Transportation/ Luggage
How far is the hotel from Anchorage/Fairbanks?
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From Anchorage: 238.1 Miles (4 hours, 5 mins)
From Fairbanks: 119.7 Miles (2 hours, 7 mins)
From Fairbanks: 119.7 Miles (2 hours, 7 mins)
Hotel Shuttle Service
Do we have complimentary transportation to the Visitor Center, downtown area, and rail depot?
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- There is complimentary transportation to the Visitor Center and downtown area from Denali Bluffs Hotel and Grande Denali Lodge.
- There is a one-time transfer fee for the rail transportation to and from the Denali Bluffs Hotel and Grande Denali Lodge.
Tour Activities
Do we sell tours from the hotel?
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Yes. Both Grande Denali Lodge and Denali Bluffs Hotel have a tour desk
Rooms
Do the rooms have a microwave and refrigerator?
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- Yes, the rooms have refrigerators and microwaves
Are rollaway beds available?
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- No, not at this time.
Distance
How far away is the hotel from downtown Denali, the Visitor Center, the Denali Bus Depot, and the entrance to Denali National Park?
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1.3 miles to downtown (7 minutes)
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3.5 miles to Visitor Center (15 minutes)
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1.6 Miles to Park entrance (8 minutes)
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2.6 Miles Denali Bus Depot (7 minutes)
Policies
What time are check-in and check-out?
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- Check-in: 4 PM
- Check-out: 10 AM
What is the cancellation policy?
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- Fourteen (14) Day Cancellation before your scheduled arrival date. If canceled within fourteen (14) days, your reservation is non-refundable.
Are all rooms non-smoking?
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Yes
Is there free parking?
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- Yes, there is free parking, but it is limited.
How many people can we have in our room?
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- The maximum number of allowed guests in a room is 4.
Do you allow pets?
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- We do not allow pets. Service dogs are permitted.